Privacy Policy

Last updated: 17 February 2026

Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name and email address when you create an account
  • Payment Information: Processed securely by Stripe (we never store card details)
  • Travel Data: Trips, residences, and documents you upload
  • Communications: Messages when you contact our support

We also automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information (device type, operating system)
  • Usage data (features used, actions taken)

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your subscription
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Comply with legal obligations

Data Sharing

We do not sell your personal information.

We may share your data with:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., Stripe for payments, cloud hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through your account settings.

We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).

Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure cloud infrastructure

Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

Access

Request a copy of your personal data

Rectification

Request correction of inaccurate data

Erasure

Request deletion of your data

Restriction

Request restriction of processing

Portability

Export your data in a machine-readable format

Objection

Object to processing based on legitimate interests

To exercise these rights, use the data export feature in your account settings.

Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.