Privacy Policy
Last updated: 17 February 2026
Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name and email address when you create an account
- Payment Information: Processed securely by Stripe (we never store card details)
- Travel Data: Trips, residences, and documents you upload
- Communications: Messages when you contact our support
We also automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, actions taken)
How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and manage your subscription
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Comply with legal obligations
Data Sharing
We do not sell your personal information.
We may share your data with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., Stripe for payments, cloud hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through your account settings.
We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention).
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit (HTTPS/TLS) and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure cloud infrastructure
Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
Access
Request a copy of your personal data
Rectification
Request correction of inaccurate data
Erasure
Request deletion of your data
Restriction
Request restriction of processing
Portability
Export your data in a machine-readable format
Objection
Object to processing based on legitimate interests
To exercise these rights, use the data export feature in your account settings.
Updates
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.